Frequently Asked Questions

What is Kangaroom?

Kangaroom is a search engine for long term room shares and roommates. We bring together rooms from many different websites and make them easily searchable.

How do I create an account?

You can create an account by visiting the login page. You can either create an account via a social network (recommended) or via an email address - just select the option you prefer!

How do I contact someone?

To contact someone, you must first create an account. You can then click the blue "Get in touch" button in the bottom right-hand corner. For rooms that are listed on a third-party site, this button will change to link to the original listing (for example, "View this listing on MoveFlat"). You can then contact the room lister from the third-party site.

How do I add a room?

You can add a room here. It's completely free, but you will need to create an account first.

Do you verify rooms?

Kangaroom is a free listing platform, and while we take steps to remove obviously fake listings, we do not verify the authenticity of users. Kangaroom is not a realtor or letting agent, and we are not involved in the rental payments or reference checks for any rooms.

Should I use Western Union to transfer money?

NO. Never use Western Union or a money transfer service to pay for a deposit or rent. Always view the room in person if possible. If you are abroad, use a reputable escrow service.

Can I email you?

Of course! However, please ensure you've read the questions above before dropping us an email. If you've got any questions or feedback, please drop us an email at hello@kangaroom.com or send us a tweet @KangaroomHQ.